Skip to main content Link Search Menu Expand Document (external link) Copy Copied

API Error codes

Error code explanations

Code Meaning
40001 Some of the request parameters are invalid (check ‘message’ parameter for details)
40003 Invalid access token
40004 Phone is of incorrect format
40005 Person code is of incorrect format
40020 User has refused the session (user has cancelled the authorization)
40021 Session has expired (user confirmation was not found before the timeout)
40022 Document format is corrupted, therefore unusable
40401 Invalid user (user account not found)
40402 Session for given token was not found
40403 Account is not qualified
40801 Timeout while acquiring certificate
50000 We are experiencing issues while processing the request
50001 Technical error in service occurred
50002 Cannot establish a connection
50003 Not authorized to use the service
50004 Client side configuration is incorrect